What our Customers say...
SERVPRO has handled several large losses for our company. In each case, they have provided outstanding service and communication throughout the process. They are highly recommended.
Oh man. About 2 weeks ago I realized that a tank of water which we kept on the floor had a tiny leak and slowly, the water did significant damage to our wooden floors. I was crushed. A family member recommended these guys after they cleaned his worksite (COVID-related). I looked at the pictures on their site and was a bit skeptical. Do I really need 20 people with hazmat suits in our house?! Well, 2 technicians showed up. They were wearing masks and clearly highly mindful of the pandemic (which relieved my wife). They quickly assessed the degree of damage. Checked for evidence of water damage within the floor and walls. Gave us a clear understanding of what to do next! Very fast, professional service. Special shout out to Genna, Alan, and Manny!
SERVPRO did an awesome job! They were fast, efficient and very professional. They are my "go to" for mold remediation. I highly recommend them.
Where do I start? I own a physical therapy clinic. We have stayed open from the beginning of this pandemic because we are considered essential. We have done really well for four months until last Wednesday. We got a phone call that one of our patients tested positive for the coronavirus (not from the clinic). We had heard before that one of our friends used this company. We called right around midnight. We were a little panicked because we weren't sure how to make sure that the clinic was safe for patients and employees' return. We ended up closing the clinic out of an abundance of caution. We spoke to someone a little before midnight and by 12:30 there was an eight person crew at our clinic. They were very professional. They came in, we walked the area and then we proceeded to leave. They got dressed in their hazmat suits and gloves and eye protection. I watched them work on the cameras. They cleaned every crevice of the clinic, the offices, the bathrooms , the break room. It took about four hours and the price was extremely reasonable for after hours work and on such short notice. The gentlemen that came were super friendly, very informative and very professional. We then hired them for our second location. Their work made us feel very safe to return personally and safe for our patients and employees to return as well. I highly recommend this company for their work, responsiveness and professionalism. If anyone is looking for a deep disinfecting of the area you should call this company. The guy I spoke to was Genna.
Alan, upon finishing with your Simi Valley Team with my ordeal, I can’t say enough good things about Adam Fox and his crew in Simi. They were outstanding from the start. Adam does a great job in leading and guiding his group and is “hands-on.” This says a lot about his character. His demeanor is cool, calm, and very professional.
You have a great guy there in Adam and his people; you are lucky to have them.
I appreciate your leadership and advice for me from the beginning to understand the process and system to make my experience as best as possible.
The team packed me up a week or so ago, and I am writing a check to pay you off for the finish.
I am certainly going to post another appropriate note on Google and continue to recommend to everyone about contacting SERVPRO of Simi Valley and SERVPRO of Encino for any and all of their needs.
Please reach out to me anytime if I can help in business or personally.
Wishing you and your family a Merry Christmas and happy new year!
I was recommend to call SERVPRO. To my expectations, I was very impressed. The Team was excellent and attentive to my questions. Thanks SERVPRO. Highly recommended..water damage house flooded. No worries help arrived.
I'm so glad I went with these guys to fix my house. I was so upset when I noticed water damage in my house. I didn't know what to do besides calling my insurance agent and he told me to call a water damage company. I shopped around and SERVPRO gave me an estimate and was the most detailed in taking me step by step on what was going to be done in my home.
Fast response, prompt service and pleasant people to deal with. Knowledgeable about their profession and provided excellent customer service from beginning to the end of my repair and cleanup. Highly recommend SW SERVPRO.
The office staff was friendly and the service people were fast and efficient. I would recommend SERVPRO to anyone who needs a commercial clean up. Thank you!!
Amazing customer service. Staff were friendly and efficient, definitely going the extra mile. Excellent results. Thank you!
Just Wow!! I have never experienced such amazing customer service quality of construction. They emailed me everyday and stayed in constant communication with me and made me understand the next steps and how everything worked. They included the adjusters in the emails as well so they were in the loop and we were all on the same page. I'm so grateful my insurance agent referred me to use SERVPRO. If I can sum them up in one word "INTEGRITY". I will most definitely use them again and refer others. Thank you so much again.
Cesar was an exemplary service person. He made sure we understood everything he was doing. He worked non-top. Very professional and knowledgeable.
Cesar and Sheldon were wonderful! Keep up the good work!
Customer service is above and beyond.
We would choose you again if we every needed your services.
Very compassionate during this difficult time. Very professional!
Very helpful during this ordeal. Thank you.
Great experience, the guys were so helpful.
PERFECT 10 service. Thank you!
Excellent customer service!
Keep doing what you're doing!
Have gone above and beyond to help us walk through our restoration process.
SERVPRO was amazing during this emergency. THANKS!
Very helpful. Always on time and kept us in the loop on what was happening during this process.
Very professional and knowledgeable. Your staff is amazing and walked us through every step.
Even during our trying time it was refreshing knowing we were taken care of. THANK YOU for everything!
Thank you for cleaning the smoke and soot from our kitchen. We were VERY impressed!
GREAT! They came to the rescue during the busy holiday shopping time to get our restroom cleaned and sanitized after a toilet overflow. I say "Saved the Day".
They were amazing gentlemen! I will absolutely recommend them to all my friends.
SERVPRO did a great professional job!
Awesome staff - couldn't have asked for better!
I feel the staff was prompt, polite and did a GREAT job.
Woke up at 3:00am to water in my home, called SERVPRO and they were at my home 2 hours later to help me. Awesome company!
Retain your staff! Personable and knowledgeable as well as professional personnel you have.
Great people to work with!
We were SO happy to have been referred to SERVPRO for the mold contamination in our bathroom. They reassured our nerves and guided us through the process of remediation. We will be the one referring in the future!! THANK YOU!
Sheldon and his crew were very helpful and reassuring. We are so glad that we called your company to help us with this cleanup.
What an amazingly professional staff during our crisis. Walked us through a very stressful event and made us feel that everything will be ok. I hope we won't need them again, but will refer them to anyone we know that may need their services.
Thank you for cleaning our carpets!! We appreciate it so much!! It smells so much better!! Thank you, thank you, thank you!!!
SERVPRO helped us in our time of desperation. Made this difficult time a little easier. Lane and his team were very professional and I highly recommend his company.
SERVPRO responded immediately after we called them with an odor issue. They were able to help eliminate the odor of many years of my mom smoking in her home. THANK YOU!!
They exceeded in everything they did for me.
Profession & Courteous! Made a bad situation seem more tolerable. Good Service!
I use service companies every day at my job, and I have not seen this type of professionalism Lane and his crew showed on my house. I am not only impressed, but very thankful for the way they did their job, but mostly for the personal touch they gave us from the very first moment they got here. Thanks again!
SERVPRO has 10+ service. My husband and I were very pleased with their services. Thank you!
We thought we might go out of business, and you had us back in business the next day! Your crew was fast and efficient. Thank you SERVPRO of SW Bakersfield! We wouldn't have made it without you.
Lane has been terrific to work with.
The technicians have been very kind and polite, and we have no smoke odors, just in time for Christmas.
You made what seemed like a nightmare look easy, and the house looks and smells clean. Thank you for your professionalism and speed.
You saved the hardwood floors that we never thought possible, and I have never had more thoughtful and caring workers in my home.